Frequently Asked Questions
Everything you need to know about your Pomcha Jaipur experience
What kind of fabrics do you use for your ethnic wear?
At Pomcha Jaipur, we prioritize high-quality natural fabrics including premium cotton, organza, and hand-loomed silk, often featuring traditional Rajasthani techniques like Gota Patti and hand-block printing.
How long does it take to ship my order?
Standard domestic orders are typically processed within 7-10 business days. Once dispatched, shipping usually takes 3-5 days depending on your location within India.
Do you offer international shipping?
Yes, we ship our beautiful Jaipur heritage designs worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination country.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for unused items with original tags. Please note that custom-made or altered outfits are not eligible for returns.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we suggest going for the larger size for a comfortable fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.